Mike and Randy are good to work with. Nice couple of brothers. They came out multiple times to help us with design and determining what spa to get. Thank you both!

store. Then we met Mike at Family Pool and Spa and we knew we had found the perfect tub. Not the most expensive tub in town, not the cheapest tub in town. Right in the middle and we got EVERYTHING we were looking for. 

The service is outstanding. The folks at Family Pool and Spa are kind of like family to us now. They help us keep our hot tub waters perfectly balanced. It's always a pleasure to pop in and say hello. We have had so many friends who have "other hot tubs" tell us that we did everything right when we chose ours. It's perfect for the two of us. It's perfect when grand kids come to visit. And it's perfect when friends come to hang out. 

If you are thinking about purchasing a hot tub, go over and talk to Mike. You won't be sorry!

Great family owned business with owners who care about people.

Mike is a great guy and will treat you right!

Whenever I go into family pool and spa I feel very well taken care of. They are always helpful with any of my pool and spa problems, and very knowledgeable about how to take care of them. They usually have everything I need in stock or quickly get it for me if they don't. The best thing is, I always leave there feeling they are trying to help me save money wherever possible.

No one is more knowledgeable, helpful, and patient with all their customers.  You want to be taken care of and not taken advantage of?  Go to Family.

We recently bought a spa from Mike and his team. I've been talking with Mike for months on which models he recommended, and we finally pulled the trigger. These guys are awesome to work with, and put customer service at the forefront of everything. I'm super happy with our decision to go with Family Pool & Spa!

Friendly, honest and very helpful.  Mike and team have suggested products  that have saved me money and time.   We enjoy our pool and the assistance from Family Pool & Spa is a big part of keeping it fun!

I have had the great pleasure of getting to know Randal with the many problems i have had with my 3 year old Maxx spa!!  He is my HERO!  They did not sell me the tub...Leasure Time did, and they are CROOKS!!  Leasure Time told me there was only a 2 year warranty on my heater!!!  Which was a TOTAL LIE!!  Flash forward 4 months later and Randal totally fixed my spa....in warranty!!!  Don't go anywhere else!!!  They are the BEST!!!  Thank you Randal you really are my HERO!!!!

Very knowledgeable and helpful. They took the time to offer me suggestions about how to fix my pool vacuum system without having to replace the whole system (release the air in the filter- now it works great!). Great products and prices. They also offer free water testing. Conveniently located and a great business for the treasure valley. Will come here for my future pool needs.

Best place in town to have any Pool or Spa work done. Most honest family in the business and i will continue to go there and refer my Family for my Spa needs and questions. The service is unbeatable!! Great job Mike and Randall 10/10 STARS

A weekly battle to keep my spa balanced turned into a piece of cake after having Mike test my water and give me a chemistry lesson. The time he took and the money I saved on a bunch of spa additives I did not need was worth the stop at this Spa shop. These people know water and how to keep it safe to be in and frankly there just fun to talk with.

Family Pool and Spa is your every go to place for your all pool needs, very knowledgeable staff, and they are all very helpful.  Great place to get a spa.

It was a  pleasure to deal with Mike.  We got a great tub (better than we expected).  We had 1 small issue that weekend and it was taken care of the following day (now that is service)!  We had looked at several other spa dealers before deciding that Family Pool and Spa was the best fit, I feel we made the right choice.

First visit. Was greeted warmly and friendly. Was given objective advice, even when it meant he didn't get a sale for one of the items. Looking forward to having them as our trusted neighborhood pool outfitter.

I bought an LA Spa at the Western Idaho Fair this summer.  I was contacted by Mike, the owner of Family Pool & Spa and was told he is the local dealer and would inform me when the spa arrived and would schedule a delivery.  Once the spa arrived and the delivery scheduled, Mike and his crew arrived on schedule at my home and had the spa up and running in short order.  However a the next day I noticed a leak on the patio from the tub.  I informed Mike and he and his brother Randal came right over and attempted to fix the leak.  After two separate attempts, Mike called the LA Spa regional rep in Seattle.  Mike said that it was extremely rare to have an LA Spa leak but that he would have the factory in Chandler, AZ build an exact replacement on a RUSH order.  Again, when the tub arrived in Boise, Mike and his crew removed the original tub and installed the replacement.  All is well and the tube works perfectly and has no leaks.  It even has the latest topside digital screen control.  My hat of to Mike and Family Pool and Spa for excellent, prompt and professional sales and service.  A big THANK YOU!!

We met Mike at the State Fair we were in looking at the LA Spas nice to see LA Spas has a dealer up now.  Mike was very friendly and helpful. We bought a LA Spa in N. Nevada in 2004 we have been quite pleased with it.  We love LA Spa because of their filter system. You are able to remove the socks and throw them right into the washer with some liquid bleach and wash socks they come out like brand new. Also our Spa has been very easy to maintain.  We would for sure buy another LA Spa again.  Our system stays so clean we haven't had to replace any motors or pumps.

Write your caption hereMike is the GREATEST!  As a newbie pool owner, Mike was very gentle and patient with my fundamental questions.  All last summer, Mike offered excellent advise as I tried to learn how to manage the pool chemistry.  He never tried to push his products (which are far better than the big box stores), but he always explained what was happening in the pool so that I could be a part of the solution rather than the problem.  He's earned this loyal customer!